Wu offers a unique perspective on how changing ideas of racial identity will affect race relations in the twentyfirst century. Best practices include effective use ofexecutive diversity councils,mentoring and sponsorship programsandemployee resource groupsto achieve desired results in recruitment, retention and. The term diversity management indicates the implementation of strategies or policies to knit a network of varied individuals together into a dynamic work force. That is why the worlds most innovative businesses, cities and economies are the most diverse. I n the fall of 1996 a tape of texaco executives joking. Effect of workforce diversity management on employee. One of the main aspects investigated is the concepts relevance for practice and the previous dissemination of diversity management in germanbased companies. Dec 16, 2015 welcome the most successful companies in the world place diversity high on their priority list. In terms of business cases, it is very important that diversity management gets integrated with hr policies and practices. Principles of human resource management scott snell professor of business administration, university of virginia professor emeritus of management, arizona state university southwestern cengage learningaustralia brazil japan korea mexico singapore spain united kingdom united states.
Theoretical debates around the issue have not matured yet. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. The practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group. Further, diversity management can create a competitive advantage in areas such as recruitment, retention, marketing, problem solving, and resource acquisition e. Purpose the purpose of this paper is to investigate the relationship between diversity management i. The process of diversity management can be arduous and not every company will move forward at the same. Managing diversity at the workplace management study guide. Senior lecturer jaana hakli, saimaa university of applied sciences there are three aims of the research. On the other hand, diversity management is the act of building and managing a diverse team. Diversity of the board will be one of the three main engagement issues for the 2011 and 2012 proxy season.
The concept of diversity is based on individual acceptance and respect. I feel very honoured that you showed me such confidence. Politics play a role in business, as there is a balance between free markets and systems of control. In a workplace, diversity management requires an environment of inclusion. Diversity and transformation in the south african police service introduction clearly, the force has to be transformed from being an instrument of white domination, and regarded as such, into a protector of the peace and security of all south africans, accepted as such. Challenges exist in guiding a population that differs in personalities and cultures, but. To promote individual and organizational success, you must welcome diversity and manage it. The best idea is to assign clear responsibility for change. Diversity management is the strategy of using best practices with proven results to find and create a diverse and inclusive workplace. On average, an effective mentorship program can increase the representation of black, hispanic, and asian. Your workforce, your customers, and your markets are increasingly diverse. Sustaining change requires that diversity become an integrated part of the companys management practices. The eplus bilingual approach to reaching turkish customers 22 speaking of diversity.
By analyzing economic, sociological, managerial, and educational perspectives, we can integrate an approach that most effectively investigates how diversity. Best practices for managing organizational diversity. Benefits, challenges, and the required managerial tools 2 advantages. Cultural values and diversity management perspectives. Within organizations, the management of diversity is a process of creating and maintaining a discrimination free workplace. No longer can we have a racial caste in command of the force. The most important issue is always human dignity and total quality respect. Firms have long relied on diversity training to reduce bias on the job, hiring tests and. However, building an inclusive diverse culture is a difficult task that.
We have analysed the diversity management journey of hp from the beginning till now giving particular focus on diversity dimensions and strategies. To address a critical need of workforce diversity in the hospitality industry, this study. By chris kilbourne jul 14, 2010 special topics in safety management. Diversity is in, much to the dismay of defenders of the past, the likes of arthur m.
The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. Jan 07, 20 diversity management has a brand image problem that must be corrected quickly. This study contributes to the existent research by synthesizing the theories of cultural values and diversity management perspectives and finding correlations between them. In august 2012, a team of researchers at the credit suisse research institute issued a report in which they examined 2,360 companies globally from 2005 to 2011, looking for a relationship between gender diversity on corporate management boards and financial performance. Managing diversity in the workplace presents a set of unique challenges for hr professionals. The pestel framework highlights six critical factors for management to consider when approaching the general business environment. The paper also highlights the theoretical aspect of paradigms of diversity management and its application to hp.
Study 19 terms management diversity vocabulary flashcards. It is not an affirmative action programme with crazy quotas. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. This case study examines in detail the diversity management practices of. Diversity is a commitment to recognizing and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement. Assess opportunities and threats within the context of external factors using the pestel framework. Therefore, diversity management is not the sole domain of the hr function in the organization as has been the case with affirmative or positive. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals. If organizations strive to improve their competitive advantage in the market, then they must learn how to successfully manage a diverse workforce. Current challenges in management boundless management. In this article, well dive into what diversity management is, why. Diversity management is a strategy to promote the perception, acknowledgement and. It is your job to make the most of the diversity present in your company.
Diversity management, a part of human resource management, involves the recognition, effective deployment and harmonisation of individual employee idiosyncrasies. Managing cultural diversity in human resource management, 72 pages, 2 appendices saimaa university of applied sciences, imatra faculty of business and culture degree programme in tourism bachelor. Hiring a diverse staff for your business creates a workforce that possesses a wide range of skills, talents and ideas. Many believe that the word diversity itself carries with it a negative connotation that makes people feel. Diversity management has a good impact on businesses, but it is in no use if the organisations dont conduct diversity in the right way.
Cultural layers an individuals cultural experience is a dynamic process influenced by diverse factors, which vary in nature and shift according to time and context. Affirmative action programs focus on minorities and women, and seem to offer little for white males. Founded in 1969 to counter the underrepresentation of people of color and women. Sep 18, 2017 evidence for the benefits of diversity can be found well beyond the u. This school of thought is actually divided into two different approachesthe scientific school and the administrative school. Cultural layers an individuals cultural experience is a dynamic process. They cannot be named, but without their input this book would not exist. Insights from scholarship about the national urban fellows national urban fellows seeks to inspire excellence and diversity in public service leadership.
Definition of diversity management according to military leadership and diversity commission mldc definition of diversity management. Diversity management, challenges and opportunities in multicultural organizations patrick a. These challenges can be mitigated if an organization makes a concerted effort to encourage a more heterogeneous environment through promoting a culture of tolerance, open communication and creating conflict management strategies to address issues that. Managing diversity refers to a range of management and leadership practices that aim to value diversity in the workforce and help an organisation be more successful. If you continue browsing the site, you agree to the use of cookies on this website. Some of these efforts make matters worse, not better. The reader will find in section 1 an introduction to diversity management as a discipline. This book provides an introduction to the theory and practice of managing diversity and equal employment opportunities or eeo. Having a diverse work force promotes creativity and innovation and allows you to reach a more. Diversity management in africa united nations economic. Primarily, this paper aims to make the concept of diversity management wellknown and useful in the managerial practices. It is an understanding that individuals are unique and different. Cultural layers an individuals cultural experience is a dynamic process influenced by diverse factors, which vary in nature and shift according to. Diversity management benefits employees by creating a fair and safe environment where everyone has the access to opportunities and challenges.
By group 5 bill gates managing diversity at workplace 2. Affirmative action focuses on specific groups because of historical discrimination, such as people of color and women. For a full examination of managing diversity in the workplace, it is necessary to use an interdisciplinary perspective. Management tools in a diverse workforce should be used to educate everyone about diversity and its issues, including laws and regulations. Scribd is the worlds largest social reading and publishing site. Introduction to diversity and diversity management duration. Workplace diversity definition diversity management. Prejudice is eliminated by developing high performance teams.
When i asked gerstner what had driven the success of the task forces, he said, we made diversity a. First, firms that hire diversity managers or appoint task forces are assigning. It includes positive and negative influences of diversity management and the theoretical. A managers guide to solving problems and turning diversity into a competitive advantage esty, katharine, griffin, richard, hirsch, marcie schorr on. Managing diversity at the workplace the previous articles in this module discussed the ways and means of attracting diversity and how to recruit diverse teams. From landscapes to genes 88th annual meeting of the northwest scientific association march 29 april 1, 2017 southern oregon university, ashland, or. Diversity management is outdated and demands a new. This illustration is complemented by case studies that provide insights into actual german diversity management practice. Aluko, olabisi onabanjo university, nigeria abstract. Management being a social discipline deals with the behavior of people and human insight. Affirmative action emphasizes legal necessity and social responsibility.
Nrcs diversity management strategy is based on a commitment from managers, supervisors, and employees at the individual, group, and organizational levels. The boston consulting group, a management consulting firm, takes an approach to diversity that borrows from ecology. Managing cultural diversity in human resource management. Approaches to management by scientific school and administrative school of thought. In europe diversity management is still a young discipline. The creation of an equitable and inclusive environment that enhances the contribution of all members to fulfill the organizations mission. Diversity management, 7 best practices in diversity management. Advantages and disadvantages of diversity management. Diversity jackson 1992 human resource management wiley. These theorists laid certain principles for managing an organization. Management of a diverse population is another significant challenge black. According to research compiled by frank dobbin and alexandra kalev, mentoring programs particularly those that actively match participants across genders, races, and ages can greatly improve workplace and managerial diversity. The manual gives an overview of the subject, offers a. While we have an extensive diversity effort in global equity, it is primarily through the fund of funds structure.
Procedia social and behavioral sciences 58 2012 624 a 633 18770428 2012 published by elsevier ltd. Diversity management, challenges and opportunities in. In some organizations, diversity is strictly focused upon race, gender, religion, and disability status. Cultural diversity acknowledges the existence of broad cultural groups within indian culture. Hence, workforce diversity is the biggest challenge and at the same times the biggest opportunity for the 21st century managers. Issues and challenges harold andrew patrick 1 and vincent raj kumar2 abstract diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. Various approaches to management your article library. Proceedings of the 9th international management conference management and innovation for competitive advantage, november 5 th6, 2015, bucharest, romania diversity managements stakeholders and stakeholders management. Feb 08, 20 diversity management strategies in top mncs in india slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.
Du bois, cornel west, and others who confronted the color line of the twentieth century, journalist, scholar, and activist frank h. Frank dobbin is a professor of sociology at harvard university. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. In recent years, diversity is increasingly perceived as an important issue in the context of business management. Yet the evidence for the organisational outcomes of achieving workforce diversity is mixed, demonstrating both positive and negative consequences. The business case for diversity management acca global. Diversity management in hrm managing diversity in the.
However, this relationship has not been carefree, and a number of companies have reported problems with or outright failure of their diversity management approaches christian, porter and. Enduring systems comprise a broad variety of agents, which behave and respond to external stimuli in varying ways. Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and political backgrounds. Be realistic when it comes to goal setting, its important to involve everyone in the company who has a responsibility for diversity from the ceo on down. Diversity in the corporate setting international journal of business. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. True diversity is ensuring diversity of thought at all levels of the organization. Esty et al made the general definition of diversity in 1995 in which the definition of. To reduce bias and increase diversity, organizations are relying on the same programs theyve been using since the 1960s.
Diversity in the workplace is a reality in most businesses and organizations. Our goal is for all employees to support the comprehensive diversity management plan and its objectives. A case study of managing diversity in the united states of america eddy m. Faculty of health sciences, durban university of technology kev words abstract. Diversity management in the workplace article pdf available in acta universitatis agriculturae et silviculturae mendelianae brunensis 643.
Researcher, consultant and diversity pioneer 26 diversity at deutsche bank. Managing diversity in multinational organizations swedish and thai context tanavut pongpayaklert woraphan atikomtrirat 2 on the other hand, there are recognized costs associated with managing diversity poorly. Abstract the success of any initiative within an organization depends to a large extent on the support given. Abstract diversity has been an important part of life, and it can be a unique opportunity, as business globalized and the world gets more and more connected. Make your goal be not simply a diverse workforce, but equal opportunity for. Diversity management in germanbased business organisations. This article discusses how to manage diverse teams and to ensure that diversity is actualized in practice as. In this section we will discuss various models that explain diversity. When organizations do not manage diversity well, there is an increased likelihood of turnover and absenteeism among minority groups. Managing diversity focuses on maximizing the ability of all employees to contribute to organizational goals. Diversity in the corporate setting ali algahtani edgewood college 1255 deming way, madison, wi 53717, usa. First things first, lets differentiate between diversity management and a diverse management team. Managing diversity is a relatively new domain within hrm.